Return Policy

We want you to love shopping at AcbUsaStore.com. If products purchased from AcbUsaStore.com do not meet your expectations, you may return them with the packing slip within 14 days of purchase.

Customers are required to coordinate and pay for the return shipping themselves. AcbUsaStore does not coordinate or pay for any return shipping. Refunds will be returned in the method of which you paid. Original shipping and handling charges will not be refunded. After 14 days, please refer to the original manufacturer’s warranty for product and service issues.

Should you have any questions regarding this policy, please reach out to AcbUsaStore.com. AcbUsaStore reserves the right to deny any return should the conditions of the items not meet the Return Policy and/or if items are used outside of the manufacturer’s specifications.

PLEASE NOTE: Some items such as personalized items and personal care are final sale. Non-Refundable items include: Pillows, Sock-wear, or any other “personal care” products. Personal Care is defined as any product that makes direct and continuous contact with the skin. Unopened/sealed items are acceptable for return. Personalized items and items marked as final sale or non-returnable are also ineligible for refunds.