Where are you based?
We're based in San Antonio, TX.
How does shipping work?
AcbUsa.com partners with global merchants and artisans in order to provide you the best prices and the most interesting products.
This means that your order is shipped from global areas such as Thailand, Tibet, China, ndia, etc. Because we ship directly from our partners in these countries, certain items may take 3-5 weeks to arrive. Please don't panic if it doesn't show up immediately, it's on its way :)
We offer international shipping options too - no matter where you are, you can buy from us!
What if I need to return something?
No worries! Contact us right away and we'll help guide you through the process - we'll send you a prepaid mailer to send the item back. We stand by our products - that's why we offer returns for 30 days after you receive your purchase.